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        Frequently Asked Questions

  • Who are Recruit Companies (Agents)?
  • How do I know that I choose right Recruit Companies for my Industry?
  • How do I know that selected Recruit Companies get my resume?
  • How long does it takes to distribute my resume to selected Recruiters?
  • How Recruiters knows to reply to me if ResumeCourier.ca is the one who sends my resume?
  • How do I pay?
  • How secure your web site for using my credit card?
  • What file format should I chose for attached resume and Cover letter?
  • What happens if for some reason after I pay I cannot complete the process?
  • What are undeliverable messages, and why do I receive them?

  • Who are Recruit Companies (Agents)?
    Recruit Companies are companies that employ agents called recruiters. The fulltime job of those recruiters is to match employers and jobseekers. Usually companies will list a job opening with the recruiters rather than posting them on public boards. The recruiter will look through candidates and send best qualified individuals to the company for a personal interview. If there is no position that matches your qualifications at the time you submit your resume, the agents will keep your information in their databases. Each time a new job opportunity is available the recruiters check their databases for qualified individuals. For this reason working with Recruit Companies is the most efficient way of job searching.

    How do I know that I choose right Recruit Companies for my Industry?
    Our database contains information about each Recruit Company and in what industry they specialize. When you chose a specific industry, you will ONLY be provided with the list of Recruit Companies that specialize in that area. In the case you have doubts about the Company you can always click on a company name in the list and company information will pop up on the screen.

    How do I know that selected Recruit Companies get my resume?
    You will be able to monitor the process of sending of your resume to selected companies. The name of the company appears in the Processing pop up window as the resume is being sent to this company.
    In addition, some of the Recruit companies will send automatic reply e-mail as soon as they receive your resume. However, not all companies have this feature.

    How long does it takes to distribute my resume to selected Recruiters?
    The distribution speed will greatly depend on your internet connection speed and the number of companies you have chosen. For your convenience you will be able to monitor the process of sending of your resume to selected companies. The processing pop up window will show you the percentage of the work completed.

    How Recruiters knows to reply to me if ResumeCourier.ca is the one who sends my resume?
    One of the steps in the process requires you to provide your e-mail address (The text box marked: "From"). This is the e-mail address recruiters will see as the address of the sender. The Recruit Companies will not be aware that the resume was sent through this web site.

    How do I pay?
    We accept payments by Visa, Mastercard, AmEx, PayPal, Cheques or Money Order.

    How secure your web site for using my credit card?
    We are using SSL with 128 bit Encryption. The credit card information that you will be submitting during the transaction will not be seen by anyone on the internet. Your credit card number does not remain anywhere after payment transaction has been completed. We do not keep any credit card information for security reasons.

    What file format should I chose for attached resume and Cover letter?
    The file should not exceed 200 KB. The three most common formats generally accepted by recruiters are .doc; .txt; .rtf.

    What happens if for some reason after I pay I cannot complete the process?
    If for some reason you can not complete the transaction after you paid, don't panic! Just send an e-mail to admin@resumecourier.ca, provide all of your information and describe what happened. We will send you a password for one time use and a log in page and you will be able to complete e-mailing your resumes without paying new fees.

    What are undeliverable messages, and why do I receive them?
    Undeliverable messages are those messages that are 'returned' for some reason. We verify our database of emails on weekly bases to eliminate emails that recently became unreachable. Even though the recruiters must confirm their email account before they are added to our list, on any given day we can have returns for various reasons: email server down, full e-mail boxes, too many hops, internet router problems, etc. We strive to keep our undeliverable rate below 5%. For example, if a person's resume is distributed to 600 recruiters, they may have as many as 30 undeliverable messages. PLEASE NOTE: Undeliverable messages do NOT include 'WARNINGS' or AUTO RESPONSES sent by email servers.

    There are 3 types of responses that should come to customers. This includes 'AUTO RESPONDERS', actual responses sent by recruiters and the undeliverable messages. All "responses" go directly to your email address to ensure your privacy. PLEASE FORWARD ANY UNDELIVERABLE MESSAGES RECEIVED as a result of distribution so we can ensure emails accessibility.



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